Communication is something all living creatures have innately in them to interact with one another so they can understand one another. Human beings communicate through conveying thoughts and ideas. Some people have better communication skills than others. Communication skills involve the use of auditory, which is spoken, or sung words and sounds; non-verbal, which involves the use of body or sign language and paralanguage, which involves touch or eye contact.Communication is a process by which information is exchanged. It can be between two or more people. What makes the interaction understood is that the people all recognize the same symbols, signs and behavior so they know what is going on. Based on ones communication abilities determine how effective they are as a communicator. This is where communication skills come into play.
In order to have good communication skills one has to understand what the process of communication is and how to effectively use it. Thus in executing good communication skills one must view communication as a process of transmitting information based on three ideas: Syntactic, Pragmatic and Semantic. Syntactic are the properties given to various signs and symbols, Pragmatic are the relationship between expression/sign and the user of them and Semantic, which is the representation between the signs and symbols and what they mean.
One who uses their communication skills well makes their message understood by all who are present. They understand the feed back of the message they gave out and have some mastery of the flow of communication. Good communication skills involve being able to listen as well as just speak. When you listen and understand what is being said you can respond appropriately, which is another communication skill.
When we utilize good communication skills people will want to hear what we have to say. It helps mobilize people into action with us. When we have poor communication skills it alienates people from us. They don’t want to hear what we have to say must less act on it.
Effective communication skills means to keep it simple and to the point. People who ramble, with tedious large words and jargon tend to bore people and they turn off to what the speaker is speaking about. Short to the point and concise is the first rule of making one’s communication skills effectively heard
Another good communication skill to use is simplifying complex information with simpler ideas first. You can be as creative as you want so the idea is conveyed but be accurate so there is no misunderstanding of the information. Repeat the idea if you have to so it could be understood.
Our body language as part of communication skills is also very important. Facial expressions, gestures, posture and how close or far away from whom we are communicating with all play a part in our communication skills. Not to mention our tone of voice, inflection and volume of our voice all affect the people we are communicating with. The more all these aspects of communication are mastered and are used at the appropriate times the more successful our communication skills will become.